Ok, I think I found a new use for this blog. I’m going to make it into my stream of consciousness blog. Want to get inside this crazy guy’s head than starting reading this blog. Since I only think of WordPress lately it makes sense to post everything I am thinking here. I thought of another idea to abstract support ever further. Sometimes I run into people who are just plain overwhelmed by all the WordPress options. They don’t really have a specific problem besides just being plain overwhelmed. I want to do something similar to what is already being done over on learn.wordpress.com, just a little less focused and specific.
What I think would be helpful would be to set up an interactive support page. Basically you could recreate the entire WordPress admin menu with the flyouts and everything in html/css. So lets say a user whats to know what everything on the Settings –> Media menu does, they don’t really need/want to change anything there they just want to know what those settings do. When they click on the Settings –> Media link on the interactive support page it takes them to a support doc that has a general overview of every setting on the screen with links to more detailed instructions if necessary. While they probably could have found this general overview support doc if they searched for it, I think something like this might be good for people who don’t even know what they need to search for, they just want to have a greater understanding of WordPress and how everything works and fits together.

Crappy Mockup
